Privacy Policy

1. Introduction and Scope

uang4d ("we", "us", "our", or "the Platform") operates as an internationally licensed online betting and casino platform serving players across Indonesia. We recognize that your personal data is sensitive and valuable, and we are committed to handling it with the highest standard of care, transparency, and security.

This Privacy Policy governs the collection, use, disclosure, retention, and protection of personal information submitted to or collected by uang4d through our website, mobile interface, customer support communications, and any associated digital services. It applies to all registered members, prospective members, and visitors to our platform, regardless of whether a gambling account has been created.

We operate in compliance with internationally recognized data protection principles, including those aligned with the General Data Protection Regulation (GDPR) standards and applicable Indonesian data privacy regulations under Government Regulation No. 71 of 2019 on Electronic Systems and Transactions (PP 71/2019) and the Personal Data Protection Law (UU PDP). Where Indonesian law applies specifically to residents of Indonesia, we align our practices accordingly.

2. Personal Data We Collect

2.1 Information You Provide Directly

When you register for a uang4d account or interact with our services, we collect the following categories of personal data:

• Identity Data: Your full legal name as it appears on your Indonesian National Identity Card (KTP), date of birth, gender, and KTP number for age and identity verification.
• Contact Data: Your email address, Indonesian mobile phone number (used for OTP verification and account notifications), and residential address within Indonesia.
• Account Credentials: Your chosen username and hashed (encrypted) password. We never store your password in plain text.
• Financial Data: Bank account numbers and account holder names at Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, Bank Permata) or registered e-wallet accounts (OVO, DANA, GoPay, ShopeePay, LinkAja) used for deposits and withdrawals. We do not store full bank card numbers or internet banking passwords.
• KYC Documentation: Scanned or photographed copies of your KTP, proof of address (utility bill or bank statement), and selfie verification photographs submitted during the identity verification process.
• Communications Data: The content of messages sent to our customer support team via live chat or email, including any attachments you provide.

2.2 Information Collected Automatically

When you visit or use the uang4d platform, we automatically collect certain technical and behavioral data:

• Device and Technical Data: Your IP address, browser type and version, operating system, device identifiers, screen resolution, and language settings.
• Usage Data: Pages visited, features used, games played, betting history, session duration, click patterns, and navigation paths within the platform.
• Transaction Data: Records of all deposits, withdrawals, bets placed, bonuses claimed, and game outcomes associated with your account.
• Cookies and Tracking Technologies: We use first-party cookies, session cookies, and similar tracking technologies to maintain your logged-in session, remember your preferences, and analyze platform performance. For full details, see Section 8 (Cookies Policy) below.
• Geolocation Data: Approximate geographic location derived from your IP address to verify that you are accessing the platform from a permitted jurisdiction.

3. How We Use Your Personal Data

uang4d uses your personal data for the following lawful purposes:

Purpose	Legal Basis
Creating and managing your uang4d account	Performance of a contract
Verifying your identity, age (21+), and residency (KYC)	Legal obligation; legitimate interests
Processing deposits and withdrawals via Indonesian banks and e-wallets	Performance of a contract
Detecting and preventing fraud, money laundering, and bonus abuse	Legal obligation; legitimate interests
Providing customer support via live chat and email	Performance of a contract; legitimate interests
Sending account-related notifications (deposit confirmations, withdrawal alerts, security notices)	Performance of a contract
Sending promotional offers, bonus notifications, and seasonal campaigns (Ramadhan, Idul Fitri, etc.)	Consent (you may opt out at any time)
Responsible gaming monitoring (detecting problem gambling patterns)	Legal obligation; legitimate interests
Improving platform performance and user experience analytics	Legitimate interests
Complying with applicable legal and regulatory obligations	Legal obligation

4. Disclosure and Sharing of Personal Data

uang4d does not sell, rent, or trade your personal data to any third party for their own marketing purposes. We may share your data only in the following limited circumstances:

• Payment Processors: We share your bank account details with Indonesian payment gateway operators and financial institutions (BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, LinkAja) solely to process your deposit and withdrawal transactions.
• Identity Verification Providers: We engage third-party KYC service providers to verify the authenticity of your identity documents. These providers are contractually bound to use your data only for verification purposes and are prohibited from retaining it beyond the verification period.
• Game Content Providers: Certain game studios (Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Pocket Games Soft, Spribe) may receive anonymized session data necessary to deliver their games within the uang4d platform. No personally identifiable information is shared with game studios.
• Legal and Regulatory Authorities: We may disclose your personal data to Indonesian law enforcement, financial intelligence units, or international regulatory bodies when required by law, court order, or governmental directive, or when we believe disclosure is necessary to prevent fraud, criminal activity, or harm.
• Corporate Transactions: In the event of a merger, acquisition, or sale of assets involving uang4d, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this policy. We will notify you via email before such a transfer occurs.

5. Data Security and Protection Measures

uang4d employs industry-standard technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. Our security infrastructure includes:

• 256-Bit SSL Encryption: All data transmitted between your browser or mobile device and our servers is encrypted using TLS 1.3 with 256-bit AES encryption — the same standard used by major Indonesian banks for online transactions.
• Encrypted Password Storage: Passwords are hashed using bcrypt with a unique salt per user. We are mathematically unable to retrieve your plain-text password, and we will never ask you for it.
• Two-Factor Authentication (2FA): We strongly recommend enabling 2FA on your uang4d account. OTP codes are sent via SMS to your registered Indonesian mobile number for login verification and withdrawal confirmation.
• Segregated Data Storage: Personal data, financial data, and betting records are stored in logically separated databases with restricted access controls. Only authorized uang4d personnel with a legitimate need can access specific data categories.
• Regular Security Audits: Our platform undergoes periodic penetration testing and security audits conducted by independent third-party cybersecurity firms to identify and remediate vulnerabilities.
• Data Breach Response: In the event of a data breach affecting your personal data, we will notify affected users within 72 hours of discovery via the email address registered to your account, as required by applicable data protection regulations.

6. Data Retention

uang4d retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law. Our standard data retention periods are:

• Active Account Data: Retained for the duration of your account's existence on the uang4d platform.
• Financial Transaction Records: Retained for a minimum of 5 years from the date of the transaction, as required by international AML regulations and Indonesian financial record-keeping requirements.
• KYC Documentation: Retained for a minimum of 5 years after account closure, in compliance with AML and counter-terrorism financing (CTF) regulations.
• Customer Support Communications: Retained for 3 years from the date of the last communication, for quality assurance and dispute resolution purposes.
• Marketing Communications Data: Retained until you withdraw your consent to receive promotional communications, at which point we will suppress your data from future marketing campaigns within 10 business days.
• Closed Account Data: Following account closure, we retain a limited dataset (name, email, account ID, transaction summary) for 5 years to comply with legal obligations, after which it is securely deleted or anonymized.

7. Your Data Protection Rights

As a user of uang4d, you have the following rights regarding your personal data. To exercise any of these rights, please contact our Data Protection team at [email protected] with the subject line "Data Rights Request":

• Right of Access: You have the right to request a copy of all personal data we hold about you, including your account information, transaction history, and KYC records. We will respond within 30 days of receiving your request.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. You may also update certain account details (email address, phone number, postal address) directly through your account settings.
• Right to Erasure ("Right to be Forgotten"): You may request that we delete your personal data where it is no longer necessary for the purpose for which it was collected. Please note that this right is subject to our legal obligations — we cannot delete financial transaction records or KYC data during the mandatory retention period.
• Right to Restrict Processing: You may request that we temporarily halt the processing of your personal data while a dispute about its accuracy or lawfulness is resolved.
• Right to Data Portability: You may request a machine-readable copy of your personal data (in JSON or CSV format) to transfer to another service provider.
• Right to Object: You have the right to object to our processing of your personal data for direct marketing purposes at any time. You may also object to processing based on our legitimate interests, subject to our ability to demonstrate compelling grounds for continued processing.
• Right to Withdraw Consent: Where we process your data based on your consent (such as sending promotional communications), you may withdraw that consent at any time by contacting support or updating your notification preferences in your account settings.

We will respond to all data rights requests within 30 calendar days. In complex cases, we may extend this period by an additional 60 days, but we will notify you of the extension within the initial 30-day window.

8. Cookies Policy

8.1 What Cookies We Use

uang4d uses the following categories of cookies and similar tracking technologies on our platform:

• Strictly Necessary Cookies: These cookies are essential for the platform to function and cannot be disabled. They include session cookies that keep you logged in, CSRF protection tokens that prevent cross-site request forgery attacks, and load-balancing cookies that route your requests to the appropriate server.
• Functional Cookies: These cookies remember your preferences, such as your chosen language settings, preferred deposit method, and game display options, to provide you with a personalized experience across sessions.
• Analytics Cookies: We use first-party analytics tools to collect aggregated, anonymized data about how users navigate and interact with our platform. This data helps us identify performance bottlenecks, improve user flows, and optimize game loading times.
• Security Cookies: These cookies help us detect and prevent fraudulent activity, bot traffic, and unauthorized account access attempts by flagging unusual behavioral patterns.

8.2 Managing Cookies

You can control and manage cookies through your browser settings. Most modern browsers (Chrome, Firefox, Safari, Edge) allow you to block or delete cookies. However, disabling strictly necessary cookies will impair the functionality of the uang4d platform and may prevent you from logging in or completing transactions. We recommend keeping essential cookies enabled for the best experience.

9. Children and Minors

uang4d is strictly an adults-only platform. We do not knowingly collect personal data from any individual under the age of 21 years. If we discover that a minor has registered an account or provided personal data to us, we will immediately close that account, void any associated bets, and securely delete all personal data associated with the minor's account without retention.

If you are a parent or guardian and believe that your child has registered on uang4d without your consent, please contact us immediately at [email protected]. We will investigate and take appropriate action within 48 hours.

10. International Data Transfers

uang4d's servers are operated by internationally licensed infrastructure providers. As a result, your personal data may be processed and stored on servers located outside Indonesia, including in Singapore, Hong Kong, or European data centers. When we transfer your data internationally, we ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses (SCCs) approved by relevant data protection authorities.
• Binding data processing agreements with all third-party data processors that include equivalent protections to those described in this policy.
• Transfer only to jurisdictions that maintain an adequate level of data protection as recognized by international standards.

11. Third-Party Links and Services

The uang4d platform may contain references to third-party game studio content (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Pocket Games Soft) delivered within embedded iframes or API integrations. These third parties operate under their own privacy policies and data practices. uang4d is not responsible for the privacy practices of these third-party studios beyond the contractual obligations we impose on them. We recommend reviewing the privacy policies of any third-party service providers whose content you interact with.

12. Amendments to This Policy

uang4d reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, we will:

• Update the "Last Updated" date at the top of this page.
• Send an email notification to the address registered to your account at least 14 days before the changes take effect.
• Display a prominent notice on the uang4d platform for a period of 30 days following the update.

Your continued use of the uang4d platform after the effective date of any amended Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the changes, you should close your account and cease using the platform before the effective date.

13. Contact and Data Protection Inquiries

If you have any questions, concerns, or requests regarding this Privacy Policy or the way uang4d handles your personal data, please contact us using the details below. We are committed to resolving all privacy inquiries promptly and transparently:

• Email: [email protected] (subject line: "Privacy Inquiry" or "Data Rights Request")
• Live Chat: Available 24/7 on the uang4d platform — response within 2 minutes on average
• Response Time: Within 30 calendar days for formal data rights requests; within 4 hours for general privacy inquiries during business hours (08:00–22:00 WIB)

For urgent matters involving potential data breaches or unauthorized account access, please contact our security team via live chat for immediate assistance. We treat all security-related communications as highest priority.

14. Acknowledgment

By registering a uang4d account, you confirm that you have read, understood, and agreed to this Privacy Policy. You further confirm that you are at least 21 years of age, a legal resident of Indonesia, and that the personal data you have provided to us is accurate and current.

uang4d — Trusted, Secure, and Committed to Your Privacy. 21+ Only. Play Responsibly.